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Abbreviation : COB
Long Form : customer-oriented behavior
No. Year Title Co-occurring Abbreviation
2020 How Servant Leadership Leads to Employees' Customer-Oriented Behavior in the Service Industry? A Dual-Mechanism Model. CAPS
2016 The Impact of Job Involvement on Emotional Labor to Customer-Oriented Behavior: An Empirical Study of Hospital Nurses. EL, EPE, JI, SNE